Luckily, there’s the Adobe Creative Cloud Cleaner Tool, which can help you clean up corrupted installations. Sometimes, the only option is to completely uninstall and reinstall Premiere Pro. Bad Install: Adobe Creative Cloud Cleaner Tool I also recommend doing this a few clips at a time-not all at once.
Secondly, try dragging-and-dropping your media into Premiere Pro instead of importing it. This can be tedious, but it’s a workaround. First, try to import fewer clips at a time. If this happens, there are two things you can try.
Other users have reported crashes when they try to import media from the File menu. In those cases, you can try rendering specific clips individually or just avoid using the plugins causing problems. I’ve encountered similar issues with some third-party plugins in Premiere Pro. Use Dynamic Link between Premiere Pro and After Effects. Simply right-click on the clip and select Replace with After Effects Composition. Alternatively, you can also Dynamic Link your clip to After Effects. If you are, you can try rendering your clip with Warp Stabilizer in After Effects, then importing it back into Premiere Pro. Many users report having crashes using Warp Stabilizer. Some effects in Premiere Pro can cause crashes. (You’ll be able to see the location of this folder in the Media Cache preferences.) Older versions of Premiere Pro don’t have this button, so just navigate to the folder you have set for the Media Cache and manually delete the files. Then, you’ll see the setting Remove Media Cache Files where you can delete them. Navigate to Edit>Preferences>Media Cache. Clear the Media CacheĬlearing the Media Cache is another good option, as these files can sometimes get corrupted.
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Try switching GPU acceleration to Software Only. Set it to the option that says Software Only. Navigate to File>Project Settings>General. GPU AccelerationĪnother setting to try is switching off GPU Acceleration. I’ve had similar experiences with specific fonts causing bugs in After Effects. If you’re using captions in your project and experiencing crashes, change your caption font and see if that helps. Oddly enough, some fonts don’t play well with the Captions options in Premiere Pro. An easy work around for this is to simply create a brand new project, then import your older project into the new one. Don’t Open Old Projects, Import Themĭirectly opening older projects from previous Premiere Pro builds can sometimes be the problem. (Again, because the custom workspace may be causing the bug.) Navigate to Window>Workspaces>Import Workspace from Project. It’s also recommended to disable workspaces imported from previous projects. (I recommend using one of the default Premiere Pro layouts.) Navigate to Window>Workspaces>Reset to Saved Layout. If you don’t want to factory reset all of your preferences, you can simply try resetting your current workspace. (Hold Option for Mac.) This will open a popup asking if you want to reset your preferences. To do this, just hold Alt when you click to launch Premiere Pro. (Sometimes referred to as “trashing” your preferences.) This will reset your preferences back to the factory defaults. One of the most frequent remedies to crashes that Adobe recommends is resetting your Premiere Pro preferences. The most common crash remedies for users will be at the top of this list! Reset Preferences But, you can at least keep them in mind and try to avoid these causes if you’re encountering frequent crashes.
Some of these solutions are just workarounds. I’ve combed the Adobe Premiere Pro Community Forums and put together a list of solutions from user-reported crashes. You may be able to reduce a majority of your crashes just by optimizing your workflow and user settings. Check out the article Things to Check When Adobe Premiere Pro Is Lagging to discover the most common reasons for slow downs. In some cases, Premiere Pro may not be crashing, it’s just running unbearably slow. This isn’t a knock on Adobe, it’s difficult for any company to prevent crashes and bugs on software with the depth Premiere Pro has. Also, always expect the newest version of Premiere Pro to have bugs. If you’re trying to edit a feature-length project in 4K on a sub-par laptop, you’re setting yourself up for problems. To be fair to Adobe, we also need to be realistic when it comes to editing expectations. Longer answer: Still most likely bugs, but some other causes could be outdated OS drivers, outdated GPU drivers, or that your computer no longer meets the system requirements for the latest Premiere Pro build.
We’ll look at what causes some of the most common crashes and what you can do to try and solve them. In this article, we’re going to explore crashes and slow downs with Premiere Pro. Learn about the most common causes for crashes and slow downs in Premiere Pro, and see the ways to stop it from doing so.
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